Welcome to the Service Desk

Your Direct Line for Fast Assistance

To resolve your requests efficiently, we utilize a transparent ticketing system. Each request is assigned a unique ticket number, allowing you to track the current status and full history online at any time. All you need to get started is a valid email address.

Support Hours & Contact

Our team is available to assist you during regular business hours. You can also reach us by phone during these times:

• Phone: +41 41 748 82 82
• 24/7 Support: Customers with a valid Service Level Agreement (SLA) should use the designated on-call hotline for around-the-clock assistance.

Remote Support

For direct assistance on your system, please download our remote maintenance tool: